Unlock exceptional potential & impact
Create permanent & scalable shift with elegant simplicity
"Every Conversation Matters" (ECM)
A breakthrough approach to accelerate performance, create belonging and transform conversations with simple strategies and hacks.
Lead creator of
"Better Conversations Every Day" (BCE)
A best-selling suite of CCL solutions designed to foster
feedback rich coaching conversations for everyone
from the C-suite to the front desk.
Born in South Carolina, to parents who never completed high school, we eventually moved to Prince George's County Maryland, just east of DC, where I spent most of my childhood. At the age of 16, I dropped out of school, unsure of what would happen next I eventually earned a GED and attended Community College.
The pursuit of additional college led me to North Carolina. I finished my undergraduate degree and was involved in non-profit outreach work with youth and at-risk communities.
Drawn to help the under-resourced, I moved to Cambodia for a few years, one of the poorest countries in the world. While there, I attended classes in the Philippines and completed a masters in Organizational Leadership. I fell in love with coaching during grad school and earned ICF coach credentials in 2007.
Since then, I have traveled to 20+ countries coaching and training leaders from all walks of life.
I worked in international disaster relief, supporting leaders in 20+ countries and then in healthcare focusing on developing physician leaders and senior administrators. Both industries have little tolerance for the theoretical and this honed my natural tendency toward simple and practical.
Next, I had the distinct pleasure of serving as Head of Coaching at the Center for Creative Leadership (Americas), a top-10 globally ranked provider of executive education. I led one of the largest coaching practices in the world for 5 years, with over 500 coaches delivering more than 20,000 hours of coaching annually and training thousands of leaders in coaching and conversation skills.
Now, as a Partner at Pilgrimage Professional Development Group - an elite executive coaching, assessment and training firm - I am building and doing what I love most with amazing colleagues and friends.
I am also an Executive Coach and Strategic Advisor for AIIR Consulting and a contributing member of the Forbes Coaches Council.
Chuck is one of those unique individuals who have the capacity to strategically lead and also move things through to execution. He has an incredible grasp of human dynamics and change management which not only makes him a superb facilitator, it also allows him to craft strategies that are not only accepted well by his partners but also produce the intended results.
Ron Hill, former supervisor and VP HR
Chuck is the best manager I've ever worked with. He is exceptionally professional, fair, competent and confident.
Chuck approaches coaching in such a new, different, and innovative way.
Andy Kearney, Sr. VP, Customer Success
He combines real world experience, candor and pragmatism.
John Crowley, Pres. & COO
Healthy Blue NC
He coached me around a very complicated situation; his questions were excellent. Chuck is an exceptionally supportive coach. He encouraged me to stretch and provided words of encouragement specific to the situation. It is without reservation that I recommend him.
Being coached by Chuck has impacted my life. It has helped me improve and move to another stage of self-direction and self-management and helped me grow.
Sophany Pang, Non-profit Founder of Kone Kmeng in Cambodia
I have been very impressed with the content and presentation of Every Conversation Matters and have successfully introduced it into my current organization as a cornerstone of our culture. Everyone benefited and walked about with useful skills they started to use immediately.
Joan Shields, Sr. VP of Leadership,
El Pomar Foundation
He has trained our team to facilitate ECM sessions and it will remain in our L&D offerings. You can’t beat simple and practica. It just works!
Kiva Elliot, former VP & Chief Diversity Officer, Cone Health
It had an immediate impact, and we heard positive feedback from everyone who participated.
Nona Henderson, OD, Virginia Dept. of Conservation & Recreation
Highly motivated and goal oriented. His ability to connect with people is second only to his communication skills. One of Chuck’s most powerful assets is his prowess for cutting to the heart of a conversation topic. As a speaker, his ability to “get to the point” has garnered many fans.
Chuck is one of the best trainers and teachers you could find. He has a natural gift of communication that makes him engaging regardless of the topic.
Scott Evans, Leadership Development Consultant
217 East Lewis Street, Greensboro, North Carolina 27406, United States