Epic Rivers Leadership

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Epic Rivers Leadership

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    • High-stakes Interventions
    • Team Effectiveness
    • Leadership Coaching
    • Conversation Skills (ECM)
    • +Talent Conversations
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    • Meet Our Team & Coaches
    • Clients & Impact
    • Why & Strategic Anchors
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Visual habits and coaching skills that accelerate performance, enhance trust, and transform conversations and culture.

Download Your Free ECM E-Book

Every Conversation Matters (ECM)

Every Conversation Matters (ECM)

Every Conversation Matters (ECM)

coaching skills made simple so every employee can use them in every conversation

A Series of Flexible 2-3 Hour Sessions


Delivered live online or in-person.


Equip every single person in your organization with high-impact coaching and communication skills, and the ability to unlock emotional intelligence and resilience. 


A breakthrough approach to habits that accelerate performance, enhance trust, and transform conversations and culture.


The ability to have conversations that matter is one of the most important and underdeveloped skills for personal 

and professional success. 


ECM will change:

...how you listen

...how you ask questions

...and how you communicate. 


Perhaps more importantly, ECM will help you notice and shift the most important conversation of all - the one inside your head. 


Your team will experience significant shifts in their internal dialogue, and take a more empathetic and curious perspective during classroom sessions as they put into practice what they are learning.  


The key comes down to just a few key skills and turning these into habits.


Designed for individuals, teams,

 and organizational culture change at scale.


Guarantee 

Every participant will be able to teach and practice the 3 Core Habits by the end of ECM, or we will work with them for free until they can. 

3x3 Certification Package

Every Conversation Matters (ECM)

Every Conversation Matters (ECM)

scale coaching skills and better conversations across organization with certification and licensing

Get Certified and Scale ECM


Weave ECM into the culture of your organization and throughout your talent management cycle.


  • 3 cohorts facilitated by us jump-starts the work and ignites leadership support.
  • 3 of your leaders attend train-the-trainer and get certified as ECM champions ready to cascade the training throughout your organization. 
  • Enterprise licensing so you can weave the content throughout your entire talent management cycle.
  • Sustainability tools and community of practice group coaching enhance the journey.

Design Options

 Our simple modular design allows for multiple delivery options:

A. (2) 3-hour sessions

B. (3) 2-hour sessions


Delivery options include live online or face-to-face. 


Optional micro-learning and reinforcement help deepen and sustain habits. 

Download ECM Guide

Visual symbols are easy to remember and apply.

HABIT 1 (=) Unlock Communication

listening skills requires paying attention to all 3 levels

 3 critical layers 

  

 Discover how to quickly uncover what is most important to others in every communication and conversation.  This is a powerful hack for listening and communicating in a way that gets to the heart of what really matters while making people feel more deeply heard and understood.

HABIT 2 (#) Accelerate Connection

bust bias and unlock empathy with this habit for better conversations everyday

6 powerful questions 


Unlock emotional intelligence and 

 learn to gracefully uncover and address bias, differing perspectives, and misunderstanding while strengthening psychological safety. 


HABIT 3 (OOO) Win the Inner Game

HABIT 3 (OOO) Win the Inner Game

Bolster and strengthen resilience in your workforce with this mindset habit

3 mindsets 


Bolster resilience and restore peace because winning on the outside while suffering on the inside isn't winning at all. 


This habit helps combat anxiety, unhealthy stress, confusion, and overwhelm resulting in increased effectiveness and mental/emotional health.

The Power of Every Conversation Matters (ECM) for Healthcare

What first impressed Sarah, a nurse executive, about ECM...

Schedule A Call to Learn More

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